Tickets – Filmbörse Dortmund
It is so easy: Select the number of your desired entry tickets, photo shoot tickets or autograph tickets and on to the check out. The tickets will be sent to you automatically via email after purchase.
You can find the most important questions & answers about buying tickets and informations at the bottom of this page.
Important: If you have a promo code from a promotion, enter it before paying for your order at WERBECODE EINGEBEN
If there is a problem while opening the different shops you can click a HERE to go to the Evenbrite site. There is no option to pay with PayPal on this site.
the most frequently asked questions at a glance
What are the opening hours?
Visitors in possession of an Early Bird will gain entrance to the event at 10 a.m.
The entry only costs 10 Euro.All other visitors with normal admission passes will be able to enter at 11 a.m.
Tickets will be available at the door for 8 Euro.
Children until the age of 12 get free entry
Standard day tickets: Saturday, 11:00 am – 4:00 pm
Early Bird Tickets: Saturday, 10:00 am – 4:00 pm
What does Early Bird Ticket mean?
An early bird entrance ticket allows you to enter the event one hour before general public entrance. So at 10 am instead of 11 am. There are Early Bird tickets for day passes.
Can I bring my child with me?
Yes, you can bring your child with you. There is no minimum age to enter the event. Children from 0 to 12 years old get free admission. Please carry the identity card / passport of your child with you all time to show to our Staff if necessary.
Children may not accompany the adult into the photo shoot area if they don’t have an own ticket for those areas. The person accompanying the child is responsible for their care, we do not assume responsibility.
Visitors need to be at least 14 years old to enter the event on their own. Please carry the identity card / passport with you all time to show to our Staff if necessary.
Are refunds possible?
Purchased tickets are non-refundable. This applies to all entrance, photo shoot, autograph and other extra tickets. In the case of a guest cancellation there will be no claim for refund for entrance tickets. Purchased photo shoot or autograph tickets for the corresponding guest will of course be refunded automatically to the account they were bought with.
Do I have to print the ticket?
Yes, please print your tickets and bring them with you as it will be scanned at the entrance to the show. Attention: the QR code can only be scanned once. The ticket will be devalued after scanning. Please refrain to post your ticket online before the event.
Is it a problem, if the name on the ticket does not match my own?
It’s fine. The tickets are not personalized and the name on the ticket does not have to match your own. Should there be tickets where it matters, like Meet & Greet tickets, we will inform you beforehand.
I have a certificate of disability with the endorsement B – what about my carer?
Visitors with a certificate of disability with the endorsement B need a normal admissions ticket for the event, the carer receives free admission. The certificate must be presented at the entrance and needs to include the B. The carer may however not accompany the disabled person into the photo shoot area, to Meet & Greets or use the VIP seats at the panel. They need a ticket of their own to use these services.
When are the photo shoots and autograph times?
Every star, who offers official photo shoots, has a fixed photo session per day. The corresponding dates will be published online in advance and will also be posted throughout the venue. Changes to these schedules are always reserved, time shifts may occur due to delays etc.. There is no claim to a photo at a certain time, even if the dates have been published in advance. All Photo Shoots are guaranteed to take place during opening hours between 10 am and 4 pm.
The times of each photo shoot are communicated shortly before the event on our website and social media. The given time in the ticket is just a placeholder.
The autograph tickets can be redeemed at the tables of the stars during the day. If there are fixed signing times you can find them at the venue or online accordingly.
Contact & Imprint
Send us your questions, criticism and suggestions.
Crowne Plaza Dusseldorf – Neuss
Rheinallee 1, 41460 Neuss
Terms & Conditions
Our Terms and Conditions.
WoH Entertainment GmbH
22113 Hamburg, Germany
Phone: +49 40 64604959
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Register court: Amtsgericht Hamburg, Germany
Register number: HRB 149968
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